/* Design System Custom Properties - Strict design_system.md Tokens */
:root {
    /* Colors (Section 3 of design_system.md) */
    --ppid-primary: #1B3A5C;
    --ppid-primary-dark: #132B47;
    --ppid-primary-light: #E8F0F8;
    
    --ppid-accent: #F0A500;
    --ppid-accent-dark: #D4941A;
    
    --ppid-danger: #8B1A1A;
    --ppid-success: #28A745;
    --ppid-warning: #FFC107;
    --ppid-info: #17A2B8;
    
    --ppid-bg-white: #FFFFFF;
    --ppid-bg-gray: #F8F9FA;
    --ppid-border-light: #E9ECEF;
    
    --ppid-text-main: #212529;
    --ppid-text-muted: #6C757D;

    /* Aliases for backwards compatibility */
    --color-navy: var(--ppid-primary);
    --color-navy-dark: var(--ppid-primary-dark);
    --color-gold: var(--ppid-accent-dark);
    --color-red: var(--ppid-danger);
    --color-green: var(--ppid-success);
    --color-white: var(--ppid-bg-white);
    --color-gray-light: var(--ppid-bg-gray);
    --color-gray: var(--ppid-text-muted);
    --color-gray-border: var(--ppid-border-light);
}

/* Global Font Family Enforcement (Section 2.1) */
* {
    font-family: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif !important;
    transition: all 0.3s ease;
}

/* 80-10-10 Color System Rules (Section 3 & 10) */
body {
    background-color: var(--ppid-bg-gray);
    color: var(--ppid-text-main);
    margin: 0;
    padding: 0;
    /* Static Background Only - No Gradients or Background Animations (Section 8 & 10) */
    background-image: none !important;
    animation: none !important;
}

/* Static Background Strict Policy */
*, ::before, ::after {
    background-image: none;
}

/* Page Fade-In Transition (Section 8) */
.page-fade-in {
    animation: pageFadeIn 0.4s ease-in forwards;
}

@keyframes pageFadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

/* Bootstrap Button Overrides (Section 5.2) */
.btn-primary {
    background-color: var(--ppid-primary) !important;
    border-color: var(--ppid-primary) !important;
    color: var(--ppid-bg-white) !important;
    border-radius: 0.375rem !important;
    font-weight: 500 !important;
}

.btn-primary:hover, 
.btn-primary:focus, 
.btn-primary:active {
    background-color: var(--ppid-primary-dark) !important;
    border-color: var(--ppid-primary-dark) !important;
    color: var(--ppid-bg-white) !important;
}

.btn-outline-primary {
    color: var(--ppid-primary) !important;
    border-color: var(--ppid-primary) !important;
    background-color: transparent !important;
    border-radius: 0.375rem !important;
    font-weight: 500 !important;
}

.btn-outline-primary:hover, 
.btn-outline-primary:focus, 
.btn-outline-primary:active {
    background-color: var(--ppid-accent-dark) !important;
    border-color: var(--ppid-accent-dark) !important;
    color: var(--ppid-bg-white) !important;
}

.btn-success {
    background-color: var(--ppid-success) !important;
    border-color: var(--ppid-success) !important;
    color: var(--ppid-bg-white) !important;
    border-radius: 0.375rem !important;
    font-weight: 500 !important;
}

.btn-success:hover, 
.btn-success:focus, 
.btn-success:active {
    background-color: #218838 !important;
    border-color: #1e7e34 !important;
    color: var(--ppid-bg-white) !important;
}

.btn-danger {
    background-color: var(--ppid-danger) !important;
    border-color: var(--ppid-danger) !important;
    color: var(--ppid-bg-white) !important;
    border-radius: 0.375rem !important;
    font-weight: 500 !important;
}

.btn-danger:hover, 
.btn-danger:focus, 
.btn-danger:active {
    background-color: #6D1414 !important;
    border-color: #6D1414 !important;
    color: var(--ppid-bg-white) !important;
}

/* Custom Accent Gold Button */
.btn-gold {
    background-color: var(--ppid-accent-dark) !important;
    border-color: var(--ppid-accent-dark) !important;
    color: #212529 !important;
    border-radius: 0.375rem !important;
    font-weight: 600 !important;
}

.btn-gold:hover,
.btn-gold:focus,
.btn-gold:active {
    background-color: #B87F14 !important;
    border-color: #B87F14 !important;
    color: var(--ppid-bg-white) !important;
}

/* Custom Navy Button */
.btn-navy {
    background-color: var(--ppid-primary) !important;
    border-color: var(--ppid-primary) !important;
    color: #FFFFFF !important;
    border-radius: 0.5rem !important;
    font-weight: 700 !important;
    transition: all 0.2s ease-in-out !important;
}

.btn-navy:hover,
.btn-navy:focus,
.btn-navy:active {
    background-color: var(--ppid-primary-dark) !important;
    border-color: var(--ppid-primary-dark) !important;
    color: #FFFFFF !important;
    box-shadow: 0 4px 12px rgba(27, 58, 92, 0.25) !important;
    transform: translateY(-1px);
}

/* Card Styling & Hover Effect (Section 5.3 & Section 8) */
.card {
    border: 1px solid #EAEFEF !important;
    border-radius: 0.625rem !important;
    box-shadow: 0 4px 12px rgba(27, 58, 92, 0.03), 0 1px 3px rgba(0, 0, 0, 0.02) !important;
    transition: transform 0.3s ease, box-shadow 0.3s ease, border-color 0.3s ease !important;
}

.card:hover {
    transform: translateY(-2px) !important;
    box-shadow: 0 10px 24px -4px rgba(27, 58, 92, 0.08), 0 2px 6px rgba(0, 0, 0, 0.03) !important;
    border-color: rgba(27, 58, 92, 0.2) !important;
}

.shadow-sm {
    box-shadow: 0 2px 8px rgba(27, 58, 92, 0.04) !important;
}


/* Statistics Counter Icon Container (Section 5.10 & 6) */
.stat-icon-circle {
    width: 64px !important;
    height: 64px !important;
    min-width: 64px !important;
    min-height: 64px !important;
    border-radius: 50% !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
    margin-bottom: 1rem !important;
}

.stat-icon-circle.primary {
    background-color: var(--ppid-primary-light) !important;
    color: var(--ppid-primary) !important;
}

.stat-icon-circle.success {
    background-color: #E6F4EA !important;
    color: var(--ppid-success) !important;
}

.stat-icon-circle.warning {
    background-color: #FEF7E0 !important;
    color: var(--ppid-accent-dark) !important;
}

.stat-icon-circle i {
    font-size: 2rem !important; /* 32px line icon */
    line-height: 1 !important;
}

/* Navbar Custom Styling (Section 5.1) */
.navbar-custom {
    min-height: 80px;
    background-color: var(--ppid-primary) !important;
}

.navbar-custom .nav-link {
    color: rgba(255, 255, 255, 0.9) !important;
    font-weight: 500;
    padding-bottom: 0.25rem;
    border-bottom: 3px solid transparent;
    transition: all 0.3s ease;
}

.navbar-custom .nav-link:hover,
.navbar-custom .nav-link.active {
    color: var(--ppid-bg-white) !important;
    font-weight: 600 !important;
    border-bottom: 3px solid var(--ppid-accent) !important;
}

/* Tab Navigation Customization (Section 5.8) */
.custom-tabs .nav-link {
    color: var(--ppid-text-muted) !important;
    font-weight: 500;
    border: none !important;
    border-bottom: 3px solid transparent !important;
    padding: 0.75rem 1.25rem;
    transition: all 0.3s ease;
}

.custom-tabs .nav-link:hover {
    color: var(--ppid-primary) !important;
}

.custom-tabs .nav-link.active {
    color: var(--ppid-primary) !important;
    font-weight: 600 !important;
    background-color: transparent !important;
    border-bottom-color: var(--ppid-accent) !important;
}

/* Nav Pills Custom Styling (Section 5.8) */
.nav-pills .nav-link {
    color: var(--ppid-primary) !important;
    background-color: #FFFFFF !important;
    border: 1px solid #EAEFEF !important;
    font-weight: 600 !important;
    padding: 0.6rem 1.25rem !important;
    border-radius: 50rem !important;
    box-shadow: 0 2px 6px rgba(27, 58, 92, 0.03) !important;
    transition: all 0.2s ease-in-out !important;
}

.nav-pills .nav-link:hover {
    background-color: #F8F9FA !important;
    color: var(--ppid-primary-dark) !important;
    border-color: rgba(27, 58, 92, 0.2) !important;
}

.nav-pills .nav-link.active {
    color: #FFFFFF !important;
    background-color: var(--ppid-primary) !important;
    border-color: var(--ppid-primary) !important;
    box-shadow: 0 4px 12px rgba(27, 58, 92, 0.15) !important;
}

/* Action Buttons Spacing Override (Section 5.2) */
.table .btn-group,
.action-btn-group {
    display: inline-flex !important;
    gap: 0.5rem !important;
}

.table .btn-group > .btn,
.action-btn-group > .btn {
    border-radius: 0.375rem !important;
}



/* Accordion Customization (Section 5.9) */
.custom-accordion .accordion-button:not(.collapsed) {
    background-color: var(--ppid-primary-light) !important;
    color: var(--ppid-primary) !important;
    box-shadow: none !important;
}

.custom-accordion .accordion-button:focus {
    box-shadow: none !important;
    border-color: rgba(27, 58, 92, 0.25) !important;
}

/* Calendar Table Custom Styling */
.calendar-card {
    background: #ffffff;
    border-radius: 1rem;
    box-shadow: 0 10px 30px rgba(27, 58, 92, 0.05);
    border: 1px solid rgba(27, 58, 92, 0.08);
    overflow: hidden;
}

.calendar-table {
    table-layout: fixed;
    border-collapse: separate;
    border-spacing: 0;
    width: 100%;
}

.calendar-table th {
    font-size: 0.8rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    background-color: #f8fafc !important;
    color: #475569 !important;
    border-bottom: 2px solid #e2e8f0 !important;
    border-top: none !important;
    padding: 0.85rem 0.5rem;
}

.calendar-table td {
    height: 82px;
    vertical-align: top;
    padding: 0.45rem;
    font-size: 0.85rem;
    border: 1px solid #f1f5f9;
    transition: all 0.2s ease-in-out;
}

.calendar-table td:hover:not(.out-of-month) {
    background-color: #f8fafc;
}

.calendar-date-num {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 26px;
    height: 26px;
    border-radius: 50%;
    font-weight: 600;
    font-size: 0.8rem;
    color: #334155;
}

.calendar-date-num.today {
    background-color: var(--ppid-primary);
    color: #ffffff;
    box-shadow: 0 2px 6px rgba(27, 58, 92, 0.3);
}

.calendar-event-card {
    border-radius: 0.4rem;
    padding: 0.25rem 0.4rem;
    font-size: 0.7rem;
    font-weight: 600;
    line-height: 1.2;
    margin-top: 0.25rem;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.03);
    transition: transform 0.15s ease;
}

.calendar-event-card:hover {
    transform: translateY(-1px);
}

/* Modern Custom Pagination Styling */
.custom-pagination {
    display: flex;
    align-items: center;
    gap: 0.4rem;
    padding-left: 0;
    list-style: none;
}

.custom-pagination .page-item {
    margin: 0;
}

.custom-pagination .page-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 38px;
    height: 38px;
    border-radius: 50% !important;
    font-weight: 600;
    font-size: 0.875rem;
    color: var(--ppid-primary);
    background-color: #ffffff;
    border: 1px solid #e2e8f0;
    transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
    text-decoration: none;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.02);
}

.custom-pagination .page-link:hover {
    background-color: #f1f5f9;
    color: var(--ppid-primary);
    transform: translateY(-2px);
    box-shadow: 0 4px 8px rgba(27, 58, 92, 0.1);
    border-color: #cbd5e1;
}

.custom-pagination .page-item.active .page-link {
    background: var(--ppid-primary);
    color: #ffffff !important;
    border-color: var(--ppid-primary);
    font-weight: 700;
    box-shadow: 0 4px 12px rgba(27, 58, 92, 0.3);
    transform: scale(1.05);
}

.custom-pagination .page-item.disabled .page-link {
    background-color: #f8fafc;
    color: #cbd5e1 !important;
    border-color: #f1f5f9;
    cursor: not-allowed;
    box-shadow: none;
    transform: none;
}

/* Modern Hero Search Bar Styling */
.modern-search-box {
    background: #ffffff;
    border: 1px solid rgba(27, 58, 92, 0.12);
    border-radius: 50rem;
    padding: 0.35rem 0.35rem 0.35rem 1.25rem;
    box-shadow: 0 12px 32px rgba(27, 58, 92, 0.08), 0 2px 6px rgba(0, 0, 0, 0.03);
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.modern-search-box:focus-within {
    border-color: var(--ppid-primary);
    box-shadow: 0 16px 40px rgba(27, 58, 92, 0.15), 0 0 0 4px rgba(27, 58, 92, 0.08);
    transform: translateY(-2px);
}

.modern-search-input {
    border: none !important;
    outline: none !important;
    box-shadow: none !important;
    background: transparent;
    font-size: 0.95rem;
    color: #1e293b;
}

.modern-search-btn {
    border-radius: 50rem !important;
    padding: 0.65rem 1.75rem !important;
    font-weight: 600;
    font-size: 0.9rem;
    background: var(--ppid-primary);
    color: #ffffff;
    border: none;
    transition: all 0.2s ease;
    box-shadow: 0 4px 12px rgba(27, 58, 92, 0.25);
}

.modern-search-btn:hover {
    background: #122840;
    color: #ffffff;
    transform: scale(1.02);
    box-shadow: 0 6px 16px rgba(27, 58, 92, 0.35);
}

/* Popular Tag Pills */
.popular-tag-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.3rem 0.85rem;
    border-radius: 50rem;
    font-size: 0.8rem;
    font-weight: 500;
    color: #475569;
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    text-decoration: none;
    transition: all 0.2s ease;
}

.popular-tag-pill:hover {
    color: var(--ppid-primary);
    background: #ffffff;
    border-color: var(--ppid-primary);
    box-shadow: 0 4px 10px rgba(27, 58, 92, 0.08);
    transform: translateY(-1px);
}

/* Utility Helpers */
.text-navy { color: var(--ppid-primary) !important; }
.text-gold { color: var(--ppid-accent-dark) !important; }
.bg-navy { background-color: var(--ppid-primary) !important; }
.bg-gold { background-color: var(--ppid-accent-dark) !important; }
.border-navy { border-color: var(--ppid-primary) !important; }
.border-gold { border-color: var(--ppid-accent-dark) !important; }

/* User Dashboard Sidebar & Avatar Custom Styling */
.avatar-circle {
    width: 48px !important;
    height: 48px !important;
    min-width: 48px !important;
    min-height: 48px !important;
    border-radius: 50% !important;
    background-color: var(--ppid-primary) !important;
    color: var(--ppid-accent) !important;
    font-weight: 700 !important;
    font-size: 1.15rem !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
    box-shadow: 0 2px 6px rgba(27, 58, 92, 0.15) !important;
}

.user-sidebar-card {
    background-color: #FFFFFF !important;
    border: 1px solid #EAEFEF !important;
    border-radius: 0.75rem !important;
    box-shadow: 0 4px 12px rgba(27, 58, 92, 0.04) !important;
}

.nav-user-sidebar .nav-link {
    color: var(--ppid-text-muted) !important;
    font-weight: 500;
    font-size: 0.9rem;
    padding: 0.65rem 1rem;
    border-radius: 0.5rem;
    border-left: 3.5px solid transparent;
    transition: all 0.2s ease-in-out;
}

.nav-user-sidebar .nav-link:hover {
    background-color: #F8F9FA !important;
    color: var(--ppid-primary) !important;
}

.nav-user-sidebar .nav-link.active {
    background-color: var(--ppid-primary-light) !important;
    color: var(--ppid-primary) !important;
    font-weight: 700 !important;
    border-left-color: var(--ppid-accent) !important;
}

/* ==========================================================================
   ADMIN CMS LAYOUT STYLING (Modern Dashboard Standards)
   ========================================================================== */

/* Fixed Desktop Sidebar & Offset Math */
@media (min-width: 992px) {
    .sidebar-admin {
        position: fixed !important;
        top: 0 !important;
        bottom: 0 !important;
        left: 0 !important;
        width: 260px !important;
        height: 100vh !important;
        max-height: 100vh !important;
        display: flex !important;
        flex-direction: column !important;
        overflow: hidden !important;
        z-index: 1040 !important;
        border-right: 1px solid rgba(255, 255, 255, 0.08) !important;
        transform: none !important;
        visibility: visible !important;
    }

    .sidebar-admin .offcanvas-body {
        flex: 1 1 auto !important;
        overflow-y: auto !important;
        height: calc(100vh - 72px) !important;
        max-height: calc(100vh - 72px) !important;
    }

    .topbar-admin {
        margin-left: 260px !important;
        width: calc(100% - 260px) !important;
    }

    .content-admin {
        margin-left: 260px !important;
        width: calc(100% - 260px) !important;
        min-height: calc(100vh - 64px) !important;
    }
}

/* Custom Scrollbar for Sidebar Admin */
.sidebar-admin .offcanvas-body::-webkit-scrollbar {
    width: 6px;
}

.sidebar-admin .offcanvas-body::-webkit-scrollbar-track {
    background: rgba(0, 0, 0, 0.15);
}

.sidebar-admin .offcanvas-body::-webkit-scrollbar-thumb {
    background: rgba(255, 255, 255, 0.2);
    border-radius: 10px;
}

.sidebar-admin .offcanvas-body::-webkit-scrollbar-thumb:hover {
    background: var(--ppid-accent);
}


/* Sidebar Navigation Items Styling */
.sidebar-admin .nav-link {
    color: rgba(255, 255, 255, 0.75) !important;
    font-size: 0.875rem !important;
    font-weight: 500 !important;
    padding: 0.75rem 1.25rem !important;
    border-left: 4px solid transparent !important;
    transition: all 0.2s ease-in-out !important;
}

.sidebar-admin .nav-link:hover {
    color: #FFFFFF !important;
    background-color: rgba(255, 255, 255, 0.06) !important;
}

.sidebar-admin .nav-link.active {
    color: #F0A500 !important;
    font-weight: 700 !important;
    background-color: rgba(240, 165, 0, 0.12) !important;
    border-left-color: #F0A500 !important;
}

.sidebar-admin .submenu-link {
    padding-left: 2.75rem !important;
    font-size: 0.825rem !important;
}

.sidebar-heading {
    font-size: 0.7rem !important;
    font-weight: 700 !important;
    letter-spacing: 0.06em !important;
    text-transform: uppercase !important;
    color: rgba(255, 255, 255, 0.4) !important;
    padding: 1.25rem 1.25rem 0.5rem 1.25rem !important;
}

/* Topbar Admin Styling */
.topbar-admin {
    height: 64px !important;
    background-color: #FFFFFF !important;
    border-bottom: 1px solid #EAEFEF !important;
    z-index: 1030 !important;
}



.opacity-10 {
    opacity: 0.1 !important;
}

.line-clamp-2 {
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.cursor-pointer {
    cursor: pointer;
}

/* Timeline Vertical Styling (Section 5.12) */
.timeline-vertical {
    position: relative;
    padding-left: 3.5rem;
}

.timeline-vertical::before {
    content: '';
    position: absolute;
    top: 0;
    bottom: 0;
    left: 1.25rem;
    width: 2px;
    background-color: var(--ppid-accent-dark);
}

.timeline-item {
    position: relative;
    padding-bottom: 2.5rem;
}

.timeline-item:last-child {
    padding-bottom: 0;
}

.timeline-badge {

/* Floating Micro-Animation for 3D Illustrations */
@keyframes floatAnim {
    0% { transform: translateY(0px); }
    50% { transform: translateY(-8px); }
    100% { transform: translateY(0px); }
}

.floating-anim {
    animation: floatAnim 4s ease-in-out infinite;
}
    position: absolute;
    left: -3.5rem;
    top: 0;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background-color: var(--ppid-primary);
    color: var(--ppid-bg-white);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 1rem;
    box-shadow: 0 2px 6px rgba(27, 58, 92, 0.2);
}

/* File Upload Drag & Drop Area (Section 5.5) */
.file-upload-dropzone {
    border: 2px dashed #CED4DA;
    background-color: var(--ppid-bg-gray);
    border-radius: 0.5rem;
    padding: 1.5rem;
    text-align: center;
    cursor: pointer;
    transition: all 0.3s ease;
}

.file-upload-dropzone:hover {
    border-color: var(--ppid-primary);
    background-color: var(--ppid-primary-light);
}

/* Org Chart Hierarchy Lines */
.org-line-v {
    width: 2px;
    height: 24px;
    background-color: var(--ppid-primary);
    margin: 0 auto;
}

/* Chat Bubbles for Ticket Detail Timeline */
.chat-bubble-user {
    background-color: var(--ppid-primary-light) !important;
    border-radius: 1rem 1rem 0.25rem 1rem !important;
    padding: 1rem 1.25rem !important;
    max-width: 85%;
}

.chat-bubble-admin {
    background-color: #FFFFFF !important;
    border: 1px solid var(--ppid-border-light) !important;
    border-radius: 1rem 1rem 1rem 0.25rem !important;
    padding: 1rem 1.25rem !important;
    max-width: 85%;
}

/* Fix Bootstrap Modal Backdrop Overlay & Z-Index */
.modal-backdrop {
    z-index: 1040 !important;
}
.modal {
    z-index: 1055 !important;
}
.modal-dialog {
    z-index: 1060 !important;
}